HOW TO CANCEL 

According to our return policy, You can send a cancel request on
Email:- info@sassoon.co 
WhatsApp:- +919560003236 or Click here

The order can only be cancelled if it is not shipped.

 HOW TO RETURN OR EXCHANGE

You can return or exchange the order within 3 days of delivery of the product, to return / exchange:- 

Email:- info@sassoon.co 

WhatsApp:- +919560003236 or Click here

Return Request :  

Our return policy is very flexible and customer-friendly, We try to accommodate our patrons as much as we can, and we welcome exchanges on the following terms:

• If a wrong product has been received 

• If you identify a manufacturing defect on the received product

• If the product is received in a damaged condition

If the product doesn’t fit into your desired expectation we will refund you the amount of the bought product after taking out the partial cost of freight & packing based on invoice value as follows -

• Rs. 0.00 - Rs. 999 - Rs. 150

• Rs. 1000 - Rs. 2999 - Rs. 350

• Rs. 3000 - Rs. 5999 - Rs. 500

• Rs. 6000 and above – 10% of order value

• Duvets/Quilts/Comforters - Rs. 2000  

 HOW TO GET A REFUND

All the refunds will be processed within 3-4 working days (via NEFT) of receiving the merchandise back at our warehouse. First, we will make sure that the returned product is original and unused and once it is confirmed we will start the process.

Please provide your account details for the same in return request mail. Please allow 2-3 days for the amount to reflect in your bank statements.

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